clint
Posts: 135
Joined: Fri Jun 19, 2009 9:46 am
Location: Germany

MSI launch condition fails:Log window opens automatically

Hello,

AI 11

When I run the MSI instead of the Setup.exe, and the Launch Condition for the OS Version fails, after clicking the error dialog away, the MSI Log file opens up in Notepad.
(When the Setup.exe is started and conditionally errors out, this doesn't happen)
Enable Verbose Logging is not checked.


Thank you.
clint
Dan
Posts: 4524
Joined: Wed Apr 24, 2013 3:51 pm

Re: MSI launch condition fails:Log window opens automaticall

Hello Clint,

I'm not sure why you encountered the this behavior.
In order to have a better view about this, can you please send us the .AIP (project file) and a verbose log of the installation process to support at advancedinstaller dot com so we can investigate it? If it contains confidential information you can send us a small test project which reproduce this behavior.

Best regards,
Dan
Dan Ghiorghita - Advanced Installer Team
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clint
Posts: 135
Joined: Fri Jun 19, 2009 9:46 am
Location: Germany

Re: MSI launch condition fails:Log window opens automaticall

Hello Dan,

You're going to smile at this one:

When I created the first packages years ago, (and have been just updating them since), I jumped right into it, and didn't use any predefined themes, but instead added our own custom Dialog pictures and labels, which got automatically added to all the dialogs automatically.
The labels text, some with large fonts covered the "Show log" checkbox so perfectly, it was hardly noticeable.

Someone else makes all the final tests for the installation, and they didn't see it either.

So, I never knew there was this check box available :shock:, and always either used "Enable Verbose Logging" or had the customer use the WI parameter for it!


I was even going to suggest in this thread to add something like that to AI, because I liked the idea of the log file coming up...Oh boy!...[AI User-Fail] :oops:


Thank you for your time!
clint
Dan
Posts: 4524
Joined: Wed Apr 24, 2013 3:51 pm

Re: MSI launch condition fails:Log window opens automaticall

No problem Clint,

If you have other questions, please let us know.

Best regards,
Dan
Dan Ghiorghita - Advanced Installer Team
Follow us: Twitter - Facebook - YouTube

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